BillFlow POS

Terms of Service

Last updated 12 September 2026. These terms govern use of BillFlow POS, the point-of-sale and billing service provided by Korda Technologies (“we”) at billing.korda.dev. By signing in, you agree to them on behalf of the business you work for.

1. What the service does

BillFlow POS runs a shop’s till and its back office: billing at the counter, receipts, stock, purchase orders, price history, standing orders and reporting.

It is built to keep selling when the network does not. A paired terminal holds its own copy of the catalogue and records bills locally, then uploads them when the connection returns. That is a deliberate design, and it has a consequence worth stating plainly: until a terminal syncs, its bills exist only on that device. A terminal that is lost, wiped or reset before it syncs takes its unsynced bills with it.

2. Accounts and staff

  • Accounts are created by an administrator at the business. Each member of staff gets their own — bills and audit entries name who did the work, and shared logins destroy that.
  • You are responsible for keeping passwords and manager PINs secret, and for what happens under an account you control. Tell us promptly if you think one has been compromised.
  • Roles (cashier, manager, admin) decide what an account may do. Choosing them sensibly is the business’s call and its responsibility.
  • Terminals must be paired by a manager or administrator. Treat a pairing token like a key to the till, and revoke it in Settings when a device is sold, lost or retired.

3. Your data stays yours

The records a business creates in the service — sales, customers, stock, prices — belong to that business. We claim no ownership of them and we do not use them for our own purposes. We access them only to run the service, to fix a fault, when asked for support, or where the law compels us.

The business is responsible for having a lawful basis to collect the customer details it enters, and for answering its customers’ requests about them. The Privacy Policy sets out how we handle personal data and who else touches it.

4. Acceptable use

You agree not to:

  • Use the service unlawfully, or to record transactions that misrepresent what was actually sold.
  • Attempt to access another business’s data, probe or attack the service, or work around its access controls, rate limits or device pairing.
  • Resell or re-host the service without our written agreement.
  • Upload malware, or content you have no right to upload.
  • Automate the service in a way that degrades it for others, or scrape it beyond what the interface offers.

Reporting a security flaw to us in good faith is welcome and is not a breach of this section.

5. Availability and maintenance

We work to keep the service available and we monitor it continuously, but we do not promise uninterrupted service unless a separate written agreement says otherwise. Maintenance, upgrades, provider outages and faults will sometimes interrupt it. Where we can, we give notice of planned work and schedule it outside trading hours.

The offline design above is the real mitigation: a counter can usually keep billing through an outage of ours and sync afterwards.

6. Backups and getting your data out

You can export your sales data from the application at any time, and we encourage keeping your own copies — particularly of anything you would be unable to reconstruct.

We take operational backups of the server to recover from our own failures. They are not a substitute for your records, we do not guarantee any particular backup frequency, retention or recovery time unless a separate written agreement says so, and we cannot undertake to restore data deleted through ordinary use of the application.

7. Third-party services

Some features depend on providers we do not control: Telegram for sending receipts, Google for optional sign-in and for reading uploaded vendor documents, and a payment gateway where one is enabled. Their availability, and their own terms, govern those parts. We are not responsible for a third party’s failure, though we will tell you when one is the cause.

8. Fees

Fees, billing periods and any service levels are whatever is agreed in writing with the business. Where no fee has been agreed, the service is provided free of charge and may be changed or withdrawn on reasonable notice. Fees exclude taxes unless stated otherwise.

9. Suspension and termination

  • A business may stop using the service at any time.
  • We may suspend an account that is being used to attack or degrade the service, or where the law requires it. We will tell you why, and restore it once the cause is resolved.
  • Either side may terminate for material breach that is not put right within 30 days of being told about it.
  • After termination you have 30 days to request an export of your data. After that we may delete it, except where we must keep it by law.

10. Warranties

The service is provided as it is. To the extent the law allows, we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted or error-free, and nothing in it is tax, accounting or legal advice — the accuracy of what you file remains yours to check.

11. Liability

To the extent the law allows, neither side is liable for indirect or consequential loss, or for lost profits, revenue, goodwill or data. Our total liability arising out of the service in any 12-month period is limited to the fees paid for it in that period, or ₹10,000 where no fees were paid.

Nothing here limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud.

12. Indemnity

You will indemnify us against claims arising from your unlawful use of the service, or from content or personal data you put into it without the right to do so.

13. Changes to these terms

We may update these terms as the service changes. We will change the date at the top, and for material changes we will give reasonable notice. Continuing to use the service after a change takes effect means you accept it.

14. Governing law

These terms are governed by the laws of India, and the courts of Chennai, Tamilnadu, India have exclusive jurisdiction over any dispute. We will both try to resolve a dispute in good faith before starting proceedings.

15. Contact

Korda Technologies · legal@korda.dev
Registered address available on request from the contact address below.

See also our Privacy Policy.